Terms of service

Terms of Service — Coshen House

Overview

This website is operated by Coshen House. Throughout the site, the terms "we," "us," and "our" refer to Coshen House. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service").

Section 1 — Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province or country of residence. You may not use our products for any illegal or unauthorized purpose.

Section 2 — General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time. You understand that your content (excluding payment information) may be transferred unencrypted and may be altered to conform to technical requirements. Payment information is always encrypted during transfer over networks.

Section 3 — Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete, or current. Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part of it) without notice at any time.

Section 4 — Products and Services

Certain products may be available exclusively online through the website and may have limited quantities. We have made every effort to display, as accurately as possible, the colors and images of our products. We cannot guarantee that your device's display will accurately reflect the actual product.

We reserve the right to limit the quantities of any products or services that we offer, and to discontinue any product at any time.

Section 5 — Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made on our store.

Section 6 — Shipping and Delivery

Please refer to our Shipping Policy for details on estimated delivery times. Coshen House works with third-party suppliers and fulfillment partners, and delivery times may vary depending on product availability and destination.

Section 7 — Returns and Refunds

Please refer to our Return & Refund Policy for full details on returns, exchanges, and refunds.

Section 8 — Optional Tools

We may provide access to third-party tools that we neither monitor nor have control over. You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties.

Section 9 — Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites.

Section 10 — User Comments and Feedback

If, at our request, you send certain submissions (for example, product reviews), you agree that we may, without restriction, edit, copy, publish, or otherwise use any comments that you forward to us. We are and shall be under no obligation to maintain any comments in confidence.

Section 11 — Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 12 — Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability. We reserve the right to correct any errors and to change or update information at any time without prior notice.

Section 13 — Prohibited Uses

In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to violate any international, federal, provincial, or state regulations, rules, or laws; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to submit false or misleading information; or (e) to interfere with or circumvent the security features of the Service.

Section 14 — Intellectual Property

All content on this site, including but not limited to the Coshen House name, logo, graphics, product descriptions, and images, is the property of Coshen House and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any of this content without our prior written permission.

Section 15 — Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. In no case shall Coshen House be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Service or any products procured using the Service.

Section 16 — Indemnification

You agree to indemnify, defend, and hold harmless Coshen House from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms of Service.

Section 17 — Dispute Resolution

Any dispute arising from your use of this site or the purchase of any Coshen House product shall first be addressed through informal negotiation by contacting us at coshenhouse@gmail.com. If a resolution cannot be reached, the dispute shall be submitted to binding arbitration in the Province of Quebec, Canada, except for disputes involving intellectual property rights, which may be pursued through injunctive relief in the appropriate court.

Section 18 — Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Quebec, Canada.

Section 19 — Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall be severable from these Terms and shall not affect the validity and enforceability of the remaining provisions.

Section 20 — Entire Agreement

These Terms of Service, together with our Privacy Policy and Return & Refund Policy, constitute the entire agreement between you and Coshen House and supersede any prior agreements or understandings, whether written or oral.

Section 21 — Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates to our website.

Section 22 — Contact Information

Questions about the Terms of Service should be sent to us at coshenhouse@gmail.com.